Securus Technologies is a provider of services to various law enforcement and public service agencies across the US. As a business that serves the needs of the community, either directly or indirectly, it is committed to meeting high professional standards and strives to be a leader in the industry.
In an effort to call out those who unfortunately have not held such standards, Securus is releasing a series of reports that discuss the wrongdoings of Global Tek Link (GTL). GTL was tasked to provide communication services to the inmates of Louisiana.
Through an investigation ordered by the Louisiana Public Service Commission in the late 1990s, it was found that GTL carried through actions that led to overcharges of over a million dollars. Those actions included adding time to calls, double-billing calls, charging calls at high rates, and adding miscellaneous charges to calls. All of these were allegedly done deliberately to inflate the company’s bottom line.
At Securus, transparency is vital to the company’s success. Over the next six months, other reports will delve further into what happened at GTL. By reminding people of the misconduct carried out by a major player in the field, company leaders hope to make others think twice about doing anything unethical.