Handy, which at one time was known as Handybook, is an ambitious on-demand cleaning company based out of New York. The founder of Handy, Oisin Hanrahan, began his professional career during college developing overseas real estate in Hungary, and transitioned from there into the burgeoning on-demand taxi industry. Hanrahan and two of his friends from college designed the concept for Handybook while attending Harvard. Deciding to take a leap of faith, Hanrahan and his two colleagues left that prestigious University in an attempt to grow Handy into a real business, with great success.
Even though there are many companies that are like Handy, Hanrahan is not interested so much in competition as he is in building upon his lead. Being a company within a two-sided marketplace, which is a business model that has only developed in the past decade, offers advantages to the success of Handy. Hanrahan seeks to continue to expand Handy, and as it grows it will in a sense evolve on its own, building upon customer satisfaction and relying on the idea that as Handy increases in size retention of customers will decrease and customer acquisition costs will lower.
At this moment in time Handy employs a staff of 160 individuals along with over 10,000 contractors. Contractors that work for the company benefit from flexibility of work hours, since many of them are either students or busy parents. By offering this sort of employment opportunity Handy provides an affordable on-demand cleaning service for professionals and customers alike.